In late 2022, Travel Leaders Corporate asked independent travel management consultancy Festive Road to support focus groups with travel managers to examine changes in travel management, and opportunities for the future.
The predominant theme was change. Change in the nature of travel, in the marketplace, and in the role of the travel manager. There was also enthusiasm and optimism for the future of business travel and the opportunities offered to the travel manager, the traveler, and their organization.
This paper is intended to support anyone managing travel to understand the latest trends and opportunities, and to help generate ideas for the future of their roles and their programs. The paper also suggests a methodology for a travel manager to measure the ROI or value of the travel program.
The paper explores:
• The Latest Business Travel Landscape
• The Key Trends Shaping Travel Now and for the Future
• The Opportunity to Realize the ROI of Travel
